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I like this... Three simple ways to stay connected with your members! I'm especially a big fan of the personal note. As you know, last month, your note was the only piece of mail I received in my mailbox that day. With all my monthly bills online and communication via email...the mailbox is always a special treat! Thanks Mark!

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Mark Arnold is an acclaimed speaker, brand expert and strategic planner helping businesses such as credit unions and banks achieve their goals with strategic marketing insights and energized training.